How to request a GP appointment
Please click the link below according to the surgery you are registered at for information on booking GP appointments.
See a GP online, 7 days a week. Video appointments with NHS-trained clinicians whenever you want, from wherever you are.
How to request a Nurse:
Please note that some Chronic Disease reviews may be carried out by telephone, via video consultation or alternatively by online consultation. This is to ensure that those who need to be seen in practice have access to appointments while also minimising the risk of spreading infection. When ringing for a nurse appointment you will be asked the reason for your appointment, this is to ensure you are booked in with the correct nurse as they each have their own specialisms. If you have been invited for a health check your letter will tell you the name of the nurse you need to see.
Booking Nurse Appointments via Patient Access or the NHS app:
Certain appointments with a Nurse or Health Care Assistant can be booked via patient apps. This will avoid you having to call the surgery (though you still can if you prefer to). The following appointments are available to book online:
- Phlebotomy (blood tests – that have been requested by a clinician)
- Smear (if you are eligible and have received an invite)
- Flu jab (if you are entitled to receive one)
For further information see our Online Services section.
How do I request a home visit? If you or someone in your care is in genuine need of a home visit please telephone the surgery. The receptionist will arrange for a nurse or GP to telephone you to assess clinical need.
Unattended Appointments (DNA):
If you are no longer in need of your appointment or unable to attend then please remember to let us know. Appointments are always in high demand. If you cancel your appointment as early as possible we can offer it to another patient. Thank you.
Where there is a persistent failure to attend appointments the following policy may be applied. If patients fail to attend 3 appointments with any healthcare professional within a 6 month period you may receive a warning letter reminding you of the importance of cancelling unwanted appointments. If following this letter a patient fails to attend further appointments without cancelling a final warning letter may be sent. If a persistent poor attendance continues this may result in a patient being removed from the practice list.
Patients who register their mobile number with us will receive an appointment reminder by text the day before their appointment. If you would like to receive text reminders please let the reception team know.
Attending without an appointment:
We do not operate a walk-in service. All surgeries are by appointment only.